Accounts and acceptable use
- Provide accurate, current information and keep your sign-in details secure.
- Do not misuse the site, bypass security controls or infringe others' rights.
- We may restrict accounts associated with fraud or abuse.
Products and content
We work to display descriptions, images and prices accurately, though colour or packaging may vary slightly. Skin analysis and recommendations are cosmetic guidance, not medical diagnosis or treatment.
Prices and payment
Available prices and charges are shown before confirmation. Independent providers process payments, and an order may be verified or declined for security reasons.
Orders and availability
An order acknowledgement is not final acceptance if payment cannot be verified, stock is unavailable or a material error is discovered. We will notify you and refund any amount due after cancellation.
Intellectual property
OURA's design, content, marks and materials are protected. They may not be copied or commercially exploited without written permission.
Liability and governing law
Nothing in these terms removes mandatory consumer rights. To the extent permitted by law, we are not liable for indirect loss caused by improper product or site use. The relationship is governed by applicable Egyptian law.